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1. What do I do if I have a wild animal on my property?

The Bloomingdale Police Department does not respond to wild animal complaints on private property. Removal of animals from private property is the responsibility of the property owner. Police personnel do not handle complaints regarding wild animals unless there is a clear and immediate threat to public health, safety, or welfare.

Check out our living with wildlife section of this website for helpful hints and available resources.

2. What are the fees when my dog is placed in the kennel?

There is a minimum initial kennel fee of $32 for any portion of the 1st 24 hours that the dog is initially logged in at the kennel. The kennel fee for every 24-hour time period thereafter (or portion thereof) is $15.

3. What should I do if I see a stray dog?

Please call the Police Department Non-Emergency number 630-529-9868 and an officer will be sent to locate and capture the dog.

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1. Why wasn't my garbage collected?

Please contact SBC with collection related questions by phone 312-522-1115 or email @ Residential@sbcwastesolutions.com.

2. What do I do when my electricity goes out?

Call 1-800-EDISON1 (800-334-7661) or visit www.comed.com to report an outage or for outage status information. If you or any household member is experiencing a medical emergency, please call 911 immediately.

3. Do I need a vehicle sticker?

No, the Village did away with vehicle stickers years ago.

4. Where can I bring stuff not collected by SBC?

Electronics:  SBC does collect E-waste at the curb; however, it is limited to one (1) collection day per month during the first full collection week of each month, (Tues, Wed and Thurs all land in the same week).  Customers must contact SBC 48 hours in advance to arrange collection by phone 312-522-115 or email @  www.residential@sbcwastesolutions.com.  For residents who do not reside in single family homes, the Bloomingdale Township Highway Department also sponsors an Electronic Recycling Event several Saturdays each year at the Bloomingdale Township Garage at 123 North Rosedale Avenue from 8 a.m. to noon. For specific dates, CLICK HERE 

Batteries & Bulbs:  SBC collects Household Light Bulbs and Batteries from designated drop-off locations.  Paint is accepted at bi-annual collection events.  For more information on these services and other household hazardous waste collection options, please: Click Here 

Paint: S.B.C. will host a Paint and Recycling Event two (2) times per year in the Village, the dates and locations of these events will be announced in advance in the Village Almanac and Enews 

Rx Drugs: Unused prescriptions and expired over-the-counter drugs generated by residents may be dropped off in the Rx Box located in the lobby of the Bloomingdale Police Department.  , Read More

Construction Material: Construction material is not covered under the village contract. Free estimates for collection are available by calling SBC at 312-522-1115. 

Household Hazardous Waste: Residents and small businesses are encouraged to safely dispose of their HHW at the Illinois Environmental Protection Agency (IEPA) licensed regional facility at Naperville Household Hazardous Waste Facility, located at 156 Fort Hill Drive, every Saturday and Sunday, (excluding holidays) from 9 a.m. to 2 p.m.  To view a list of items accepted and not accepted, please visit: the  HHW Webpage.  

5. Where can I buy yard waste stickers?

SBC collects yard and organic waste (including specific food scraps) April through November.  For list of accepted food scraps, sticker cost and purchase locations, CLICK HERE.

6. What do I need to do for a garage sale?

See under Police

7. Does the Village collect branches?

The branch collection service is performed under the direction of the Village Forestry Division. This free service is only available to single family detached residences and is offered three times a year, in the spring, summer and fall. In the event of severe storms, the Village will provide storm damage collection of woody branches ½ inch to 6 inches in diameter. Please contact the Forestry Division at 630-671-5800 within 72 hours of storm for branch collection. 

Branches under ½ inch in diameter, leaves, and vines are not included in the Village’s Branch Collection program, but may be placed in biodegradable bags or cans with a yard waste tag attached for collection by SBC Republic Services. Yard waste collection commences on April 1st and continues through November 30th. 

Please contact  SBC Customer Service with any collection related questions by phone 312-522-1115 or email @ Residential@sbcwastesolutions.com. 

8. What is the street sweeping schedule?

The Village provides street sweeping services through a private contractor periodically throughout the year. Several sweeps are scheduled in the fall. Street sweeping maintains the Village’s attractive appearance, while reducing the potential for flooding during rain events caused by debris at curb lines and in front of storm water inlets. Street sweeping is not designed to sweep up leaves raked or blown into the street.

9. When does the Village pick up leaves?

The Village of Bloomingdale does not pick up leaves. Residents are encouraged to compost their leaves or to participate in SBC’s Yard & Organic Waste Collection program. Raking or blowing leaves into the street or curb is a violation of section 5-2-4 A.2 of the Village’s Municipal Code, as they often cover storm water inlets, which often causes localized flooding during heavy rains.

10. Why are there little colored flags all over my yard/lawn?

These little flags mark JULIE utility line locates. As more power, gas, water and telecommunications companies are delivering utility services underground. JULIE is a service which locates these service lines to avoid damaging them. The colors mark the different types of line. State law requires you to call JULIE (811 or 800-892-0123) before beginning any digging project, regardless of the project size or depth.

11. My lawn/parkway was damaged by snowplows or water/sewer main repairs, when will it be repaired?

The Public Works Division understands that there could be some damage to parkways due to snowplowing operations. It is Village policy to repair parkways in April, May, and early June, weather permitting, as this is the best time for the germination of grass seed. This is the same timeframe to repair damaged lawns or parkways from water/sewer main breaks. In the case of snowplow damage to your parkway, please call the Public Works Division at 630-671-5800 to inform us about the damage, so we can put your location on the list. The Village will already have the water/sewer break locations.

12. What do I need to do to have a Garage Sale?

The person conducting the garage sale must register their sale with the Police Department prior to the start of the sale. An actual paper permit is not issued. A garage sale may be by calling 630-529-9868 or completing the online form. A complete list of rules and regulations pertaining to garage sales may be obtained in the Records Section of the Police Department.

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1. How do I dispute a parking ticket?

If you have received a parking ticket and would like to dispute it, come to the police station located at 201 South Bloomingdale Road and speak with the Shift Supervisor. Tickets will not be mediated over the phone.

2. What is the overnight parking regulation?

View the parking webpage for information and how to gain permission to park on the street overnight.

3. Can I park my car on the street during a snow storm?

There is no parking on any street in the Village of Bloomingdale whenever an accumulation of snow and/or ice of 2 inches or more exists. Vehicles are not allowed to park on the street for the duration of the storm. Vehicles may be parked on the street only when snowplows are done clearing the streets.

4. What are the parking regulations and fines?

Parking Permissions and Requirements. Regulations and Fines Webpage

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1. How do I register my bicycle?

You may obtain a bicycle tag by visiting the Bloomingdale Police Department Monday through Friday between the hours of 7 a.m. and 7 p.m. or on Saturdays between the hours of 7 a.m. and 3 p.m.

A short application (PDF) needs to be filled out and then a bicycle tag in the form a sticker will be given to you that same day. A serial number is required with each bicycle tag application. There is no fee for a bicycle tag. For further information, please contact the Records Division at 630-529-9868.

2. What is curfew for the Village of Bloomingdale?

View the curfew webpage for information.

3. What are the lightning detectors in the parks?

Lightning sirens are located in all parks throughout the village and are maintained by the Bloomingdale Park District. The sirens will activate when lightening is detected within 10 miles of the detector.

If you hear the siren, please leave the park immediately and take shelter. For more information, please contact the Bloomingdale Park District at 630-529-3650.

4. What are the false alarm fees?

Any business or residence with an alarm system is allowed 1 free alarm per billing quarter. Any additional alarms are billed at $25 per alarm activation. These alarms are any alarm that is called into the police dispatch center requiring police response. The only alarm that is not billed is a "weather" related activation.

5. How do I obtain a Firearm Owners Identification (FOID) card?

You can come into the police station to obtain a form, or you can download one from the Illinois State Police Website

6. When is the tornado siren activated?

The severe weather / tornado siren is activated when severe weather or a tornado is in the area. We suggest you monitor local radio or TV for weather updates during severe weather or if you hear the siren activated. Please do not call 911 when you hear these sirens.

If severe weather is in the area and the sirens are activated, please take shelter immediately in the lowest floor of your home. If you do not have a basement, take shelter in the room that has the most protection and is away from windows.

The siren is tested the 1st Tuesday of each month at 10 a.m.

The system also allows an "attack" mode. This is a wavering sound and is only used for Homeland Security warnings. For more information, go to the DuPage County Homeland Security website.

7. Are motorized scooters allowed in the Village of Bloomingdale?

Per ordinance 2002-24 motorized scooters, motorized go-peds and other similar devices are not allowed upon any public or private street, highway, parking lot, sidewalk, school ground, bike path or on any other public property in the Village of Bloomingdale.

8. My car was towed. What do I do?

The Police Department is contracted with Bloomingdale Rescue and Recovery located at:
155 W. Lake St.
Bloomingdale, IL 60108

Towing fees will be paid by the owner of the vehicle. Call Bloomingdale Rescue and Recovery at 630-893-0393 for their hours and fees.

If a hold was placed on your vehicle for insurance, you must first come into the police station and show valid proof of insurance in order to have the hold released.

9. How do I commend or make a complaint about a Bloomingdale Police Department employee?

The Bloomingdale Police Department is committed to excellence in police services to the community. We appreciate when a citizen takes the time to recognize the efforts of one of our staff members.

We also understand that there may be times when we did not live up to those expectations. We make every effort to investigate all complaints made about any member of the Bloomingdale Police Department. Concerned citizens are encouraged to come into the Police Department and ask to speak with the shift supervisor.

10. Where is Village Hall and the Police Department located?

The Bloomingdale Village Hall and Police Department (located behind the Village Hall) is at 201 South Bloomingdale Road. View directions.

11. How do I obtain a disability license plate or placard?

The State of Illinois allows for disability license plates and placards to be issued to a qualifying applicant for any vehicle titled and registered in his or her name. For qualification information and license and placard applications, please visit the Illinois Secretary of State website.

12. How do I obtain a copy of a Police Report or Crash Report?

For a copy of a Police Report, please complete the online Request For Public Records (FOIA) form, located under “How Do I” on the home page. The request will be responded to in accordance with the Freedom of Information Act.

Copies of Accident Reports are not subject to FOIA, and are available for purchase online at www.ecrash.lexisnexis.com or in person at the Police Department.

13. Does the Police Department Provide Fingerprinting?

Fingerprinting is provided to Bloomingdale residents free of charge and is available on Wednesdays and Saturdays from 8:30 - 11:30 a.m. No appointment is necessary. Print cards must be provided by the resident. For additional information, please contact the Police Records Division at 630-529-9868.

14. Does the Police Department Perform Vacation Watches?

The Police Department does provide physical checks of your house while you are on vacation. Please call the non-emergency phone number 630-529-9868 and provide your vacation information to a Police Department employee.

15. Does the Police Department Perform Child Safety Seat Checks?

The Police Department offers Child-Safety-Seat-Checks to Bloomingdale residents by appointment only. Please call the Bloomingdale Police Department's non-emergency number at 630-529-9868 to set up an appointment.

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1. How do I obtain a solicitors permit?

Residential solicitation for the sale of items door-to-door requires a Solicitor Permit Application (PDF) be filled out and turned into the Police Department. The applicant then needs to schedule an appointment at the Police Department to have an ID made. The ID is to be worn on the outside of their clothing, so that residents know who is at their door.

If there is a no solicitor sign posted at the residence, the solicitor is to leave the premise.

2. What are the laws regarding solicitors?

Solicitors must have a valid solicitors permit from the Village of Bloomingdale.

Solicitors going door to door are limited to the hours of 9 a.m. - 7 p.m. Monday - Saturday. Door to door solicitation is prohibited on Sundays and state/federal holidays.

Solicitors engaged in commercial, charitable or religious solicitation on sidewalks, streets, highways or other public places within the village are limited to the hours of 7 a.m.- 7 p.m.

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1. Why is my tree being removed?

We are primarily removing ash trees confirmed to be infested by the Emerald Ash Borer (EAB). Removal is recommended by the Illinois Department of Agriculture to slow the spread of EAB. Other unhealthy or weakened trees may be removed due to infestations, disease or damage other than EAB.

2. How many Ash trees does the Village own? What is the Village response plan to the EAB infestation?

Village-owned ash trees total approximately 2,400 with many in the public rights-of-way. The total tree inventory including ash trees is nearly 11,000 trees. Village response plan calls for immediate removal of trees confirmed to be infested by EAB. You can read more about our plan online.

3. Instead of removal can the Ash trees be treated? I have heard of new insecticidal treatments?

Even the latest insecticidal treatments have not been proven to be 100% effective to kill EAB. Current treatments require periodic applications for the remaining life of the tree.

Treatment effectiveness depends on the tree size, current health, and amount of any EAB infestation. Cost for the 2,400 village-owned ash trees would be significant without proven effectiveness.

The Village Forester continues to monitor the ‘evolving science' and effectiveness of new treatments.

4. There is an "X" painted on, or a ribbon wrapped around the village parkway tree adjacent to my property. What does that mean?

The "X" painted on, or ribbon wrapped around, the village parkway tree adjacent to your property indicates that the village Forester has positively confirmed the tree is infested or is diseased and thus weakened, requiring the tree's removal. Most likely the tree is an ash tree infested by the Emerald Ash Borer (EAB). Village Forestry staff is removing the tree as recommended by the Illinois Department of Agriculture to slow the spread of EAB infestation.

5. When will the tree removed be replaced?

Trees removed will be replaced in either the fall or early spring following removal. Village has program established that calls for replacing the total inventory of ash trees removed over the next 10-15 years.

Village plans to continue replacing other trees removed from the inventory due to mortality as well as plant vacant tree spaces in the rights-of-way.

6. What species of replacement tree will the Village Forester plant?

No ash tree species will be planted because no variety is resistant to EAB. Trees selected from those listed in Appendix I - Acceptable Tree Species (PDF) published in the village Urban Forestry Guide.

Trees selected would be resistant to EAB or other known infestations or diseases. Trees selected will depend on the mature tree size, size of planting space and environmental factors. The selected tree species, variety and size will depend on availability and cost of nursery stock.

Plan to plant a diversity of tree species to minimize impacts to inventory caused by known and/or future infestations or diseases.

7. Where will the replacement tree be planted?

Village Forester will use the Village Urban Forestry Guide, consider the location and size of existing trees, desired tree spacing at maturity, utilities locations (street lights, fire hydrants, pipes, etc.) and other obstructions and environmental factors.

Replacement trees may or may not be planted in the exact same location of the original tree depending on the extent of existing roots and other factors identified by the Village Forester.

8. Who completes the inspection, removal and replanting work?

Village Forester is conducting the inspections to confirm EAB infestation. Village Forester or contractors will remove, stump grind, and chip branches and trunks. Stump sites will be restored with black dirt / seed by Forestry Staff after settling and as weather permits.

Replacement trees will be planted by either contractors or Village Forester Staff.

9. Do I need to water or do other maintenance?

No. Village Forester or Village contractors water trees as necessary during the ‘establishment period'. This is usually about a year.

10. Will the Village charge me for the cost of village-owned parkway tree removal and replacement?

No. the cost to remove and replace village-owned trees are part of the annual operating Forestry budget.

11. What about the ash trees on my property?

The property owner is responsible for the care of all trees on private property; including ash trees. Removal and replacement of trees on private property are the owner's responsibility and expense. Removal of ash trees on private property must be completed by a certified arborist compliant with state requirements.

Please contact the Village Forester at 630-671-5800 to advise the staff of an ash tree removal due to EAB. Please do not plant ash tree species of any variety.

12. Who can I contact if I have additional questions?

Questions can be emailed to us or call Public Works Forestry at 630-671-5800. Please include your name, address and phone number. Village Forestry staff will make every effort to respond to your questions within 3 working days.